One of the largest workforce and business solutions companies in the world, Beacon Hill enables people and companies to achieve beyond their aspirations.

by Beacon Hill Associates

In December 2021, a woman‑owned consulting firm based in California—partnering with housing and urban development (HUD) authorities nationwide—was selected by multiple states to support their Emergency Rental Assistance Programs (ERAP). These programs were launched under intense public scrutiny to prevent evictions for individuals and families impacted by the COVID‑19 pandemic.

The mandate was urgent and complex: rapidly stand up large‑scale, long‑term operational teams to support ERAP delivery across multiple jurisdictions. This required staffing hundreds of call center, clerical, and data management professionals in a market where qualified talent was in exceptionally high demand nationwide.

Given the scale, speed, and public‑sector accountability involved, the client needed a partner that could reliably execute high‑volume recruitment without compromising quality, continuity, or compliance. Building on a successful ten‑year partnership, the client turned to Beacon Hill Associates to help meet this critical moment—confident in our ability to mobilize talent quickly and perform under pressure.

Beacon Hill rapidly staffed ERAP call centers during COVID‑19—525+ hires in 3 weeks, 60 in 48 hours—and filled 93% of 3,750 requests across multi‑state programs.

A major biopharmaceutical company based in Cambridge, MA sought to eliminate bottlenecks and administrative burden from its contractor hiring process. The existing system required extensive cross‑departmental involvement—particularly from Legal—creating delays and diverting managers from core responsibilities. OneBeacon redesigned the process end‑to‑end, centralizing administrative tasks, streamlining supplier coordination and improving communication flow across stakeholders. The result was a scalable, compliant, and highly efficient hiring model that reduced time‑to‑fill, minimized risk and enabled leaders to focus on strategic initiatives rather than operational complexities.