Medical Coordinator

Location: Annapolis, MD
Organization Type: Healthcare / Medical Practice

Requirements

• High school diploma or equivalent required.
• Minimum 3 years of office experience, preferably in a medical office or healthcare setting.
• Knowledge of medical terminology and coding required.
• Strong communication and computer skills, including proficiency with Microsoft Outlook, Word, and Excel; call center experience preferred.

Job Duties

• Answer incoming calls, assess caller needs, route calls appropriately, and accurately communicate patient messages.
• Schedule new, referred, and returning patients while maintaining accurate documentation and information within the scheduling system.
• Coordinate appointment cancellations and rescheduling based on provider availability and schedule changes.
• Enter and maintain referral, authorization, and related correspondence in patient charts and electronic medical records (EMR).
• Collect co-pays, deductibles, and other patient payments at the time of service.
• Coordinate outpatient testing, procedures, surgeries, hospital admissions, and required pre-certifications as applicable.
• Maintain patient confidentiality while providing professional communication between patients, providers, and clinical staff.

Additional Information

• Schedule: Monday-Friday, 8:00 AM-4:30 PM
• Pay Range: $21 – $23/hr.
• Work Environment: On-site medical office setting with regular interaction with patients and the public.