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Our client, a financial company located in Westlake, OH, is looking for a Part-Time Mailroom Clerk for the next 6 months. This candidate will be working roughly 20 hours a week. Mailroom experience is preferred, and a great opportunity to gain more experience.
Responsibilities:
- Work closely with the Mail Room team to sort and review incoming mail daily.
- Identify and route related mail to the appropriate parties.
- Review correspondence and follow established procedures to determine next steps.
- Process newly received and existing returned mail according to company guidelines.
- Create and track cases for customer requests received through mail.
- Update customer account records as needed to support mail processing and tracking.
- Collect incoming checks and coordinate with the Cashiering team for timely processing.
- Maintain accurate and thorough documentation of all mail-related activities.
- Ensure compliance with internal controls, audit requirements, and established procedures.
- Collaborate with internal teams to resolve mail-related inquiries and processing issues.
Requirements:
- High school diploma or equivalent required; additional education is a plus.
- Previous administrative, mail processing, customer service, banking, or operations experience preferred.
- Strong attention to detail and commitment to accuracy.
- Excellent organizational and time management skills.
- Comfortable performing data entry and maintaining documentation.
- Ability to handle confidential customer and financial information with discretion.
- Strong communication and teamwork skills.
- Proficient with Microsoft Office and other business systems.
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