Part-Time Mailroom Clerk

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Our client, a financial company located in Westlake, OH, is looking for a Part-Time Mailroom Clerk for the next 6 months. This candidate will be working roughly 20 hours a week. Mailroom experience is preferred, and a great opportunity to gain more experience.

Responsibilities:

• Work closely with the Mail Room team to sort and review incoming mail daily.
• Identify and route related mail to the appropriate parties.
• Review correspondence and follow established procedures to determine next steps.
• Process newly received and existing returned mail according to company guidelines.
• Create and track cases for customer requests received through mail.
• Update customer account records as needed to support mail processing and tracking.
• Collect incoming checks and coordinate with the Cashiering team for timely processing.
• Maintain accurate and thorough documentation of all mail-related activities.
• Ensure compliance with internal controls, audit requirements, and established procedures.
• Collaborate with internal teams to resolve mail-related inquiries and processing issues.

Requirements:

• High school diploma or equivalent required; additional education is a plus.
• Previous administrative, mail processing, customer service, banking, or operations experience preferred.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time management skills.
• Comfortable performing data entry and maintaining documentation.
• Ability to handle confidential customer and financial information with discretion.
• Strong communication and teamwork skills.
• Proficient with Microsoft Office and other business systems.

Part-Time Mailroom_1791228281

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