Customer Service Directors, Managers and Supervisors
Lead Service Teams to Success
Customer service leaders ensure client needs are met, teams are supported and service goals are achieved. Beacon Hill Associates delivers directors, managers and supervisors with proven leadership, communication and problem-solving skills who can guide customer service operations, improve processes and inspire high-performing teams. From interim coverage to permanent hires, we connect you with professionals who elevate the customer experience.
Your Partner for Customer Service Leadership
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Proven LeadersDirectors, managers and supervisors with experience leading service teams |
Fast PlacementAverage 48-hour time-to-fill for contract roles |
Industry KnowledgeRecruiters who understand customer service operations |
Nationwide ReachLocal recruiting across U.S. markets |
Flexible ModelsTemporary, contract-to-hire and direct hire options |
Trusted PartnerRecognized among SIA’s largest staffing firms |
Hire Customer Service Leaders
Request Talent
We streamline the hiring process for customer service leadership roles, ensuring your organization gains the right people to inspire teams and improve results.
Assess Research Goals
Source Specialists
Guide Selection
Support Onboarding
Drive Success
National Reach, Local Focus
With offices in major U.S. cities and a robust national network, we deliver Research Manager talent wherever you need it.
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California
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District Of Columbia
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Georgia
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Illinois
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Massachusetts
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Minnesota
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North Carolina
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New York
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Pennsylvania
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Texas
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Virginia
Frequently Asked Questions
What levels of customer service leadership do you staff?
We staff directors, managers and supervisors to oversee customer service teams of all sizes.
Can you provide leaders with industry-specific experience?
Yes, we provide customer service leaders with backgrounds in industries such as healthcare, financial services, technology, retail and more.
Do you staff both temporary and permanent leadership roles?
Absolutely, we offer temporary, contract-to-hire and direct hire staffing solutions.
We Are Solutions Driven
Every challenge is an opportunity for innovation. Discover how our customized solutions help organizations move forward.




Lauren McCarthy was extremely helpful with her reminders for timecards and transparency through my lengthy contract. She also helped me secure a full-time position and was extremely communicative through the whole process. Thank you!