Administrative Support Coordinator

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A manufacturing located in Hoffman Estates is looking for a temporary-to-hire Administrative Support Coordinator to join their growing company. This position is responsible for providing excellent customer service as a key gateway for clients, stakeholders, and employees.

Responsibilities include:

• Answer, and/or route calls and emails from the main phone and inboxes.
• Welcome visitors, maintain reception security, perform varied clerical and office services duties to help keep company running smoothly.
• Office services duties include mail handling, weekly supply inventory maintenance, ordering and restocking of café and office supplies, and efficient and timely order fulfillment for online orders.
• Supports All Staff and large team meetings and events by ensuring training/conference room configuration is appropriate, ordering and setting up refreshments as needed and assisting event planner; reset space post meeting.
• Generates and presents monthly workload volume reports to monitor performance, understand opportunities for workflow management and advises departments of communicating recommended enhancements.
• Determines the most cost effective, appropriate freight/mail method for outgoing mail and shipments, and executes accordingly; coordinates pick-up and delivery of express/overnight mail services (e.g., UPS, FedEx).
• Filing digital expense reports as directed and preparing reports for review and processing.
• Supports HR in the onboarding of new employees, as requested, via setup of new employee desks/work areas.

Qualifications Required:

• 3+ years of customer service/administrative experience in a corporate setting
• High School Degree or GED
• Microsoft Office Suite proficiency (i.e., Outlook, Word, Excel, PowerPoint)
• Good verbal and written communication skills
• Effective organizational and time management skills; detail oriented and able to multi-task
• Excellent customer service skills; strong service orientation to clients, employees, and other stakeholders
• Good basic knowledge of standard telephone systems and other equipment (e.g., copiers, mail machines, desk computers)
• Exhibits a team oriented, collaborative approach to all work

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