Credit & Collections Specialist

Credit & Collections Specialist
Location: Hybrid – Edison, NJ
Compensation: $26.00 – $30.00

Overview
Beacon Hill is seeking a Credit & Collections Specialist to manage receivables, assess customer credit risk, and support healthy cash flow. This role partners closely with accounting, finance, and customer‑facing teams to ensure timely collections while maintaining strong client relationships.

Key responsibilities
* Monitor accounts receivable aging and follow up on past‑due balances
* Manage the full collections lifecycle, including outreach via phone, email, and written correspondence
* Review and evaluate customer credit applications and establish credit limits
* Perform credit risk analysis and make recommendations based on payment history and financial data
* Resolve billing discrepancies and payment disputes in coordination with internal teams
* Apply payments accurately and assist with cash application as needed
* Prepare AR and collections reports, including aging summaries and trend analysis
* Maintain accurate customer credit files and documentation
* Support month‑end close activities related to AR and allowances
* Ensure compliance with credit policies and internal controls
* Contribute to process improvements and collections best practices

Qualifications
* 2+ years of experience in credit, collections, or accounts receivable
* Strong understanding of AR processes, credit evaluation, and collections workflows
* Experience working with ERP or accounting systems (NetSuite, SAP, Oracle, QuickBooks, or similar)
* Excellent communication and negotiation skills
* Strong attention to detail and ability to manage competing priorities
* Comfortable working cross‑functionally with finance, billing, and customer teams
* Proficient in Excel and basic financial reporting

Nice to have
* Experience with high‑volume or complex billing environments
* Exposure to B2B collections or contract‑based billing
* Experience in nonprofit, healthcare, or service‑based organizations
* Familiarity with credit policies, payment plans, and dispute resolution

Why this role
This position offers hands‑on ownership of credit and collections processes with the opportunity to make a meaningful impact on cash flow, operational efficiency, and cross‑team collaboration.