Collections Specialist

COLLECTIONS / AR PROS – READY TO STAY BUSY AND MAKE AN IMPACT?

If you’re friendly on the phone, highly organized, and know how to follow up on past‑due accounts, this role might be exactly what you’re looking for.

We’re partnering with a family‑owned company that’s been in business for over 100 years! They value initiative, excellent customer service, and long‑term growth, and right now their credit team could really use the help.

The role

This is a B2B Collections / AR position supporting a fast‑paced credit department. Phones ring constantly, and you’ll play a key role in keeping projects moving by resolving payment issues and managing past‑due accounts.

What you’ll do

• Manage your own AR aging (roughly 500 accounts) and make consistent collection contacts on accounts 60+ days past due
• Track payment promises, maintain detailed notes, and stay on top of follow‑ups
• Work disputed invoices and collaborate with customers, sales teams, contractors, and owners to reach resolution
• Support project setup and approvals tied to order releases
• Assist with lien and bond claim activity on larger projects, escalating as needed with leadership support

What they’re looking for

• 2+ years of B2B collections experience
• Strong customer service mindset – professional, pleasant, and team‑oriented
• Confident communicator who’s comfortable making regular phone calls
• Comfortable working in large Excel spreadsheets (filters and basic formulas; advanced functions not required)
• Construction or project‑based collections experience is a plus, but not required

Work environment

• 100% onsite in Bellevue in a brand‑new office with a cubicle setup
• Fast‑paced, phones‑heavy department
• Supportive, long‑tenured leadership and a collaborative team culture