Customer-Facing Application Engineer
About the Role
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Day‑to‑Day Responsibilities
- Act as the primary technical contact for customers supporting power monitoring, EPMS, and energy management platforms
- Perform system upgrades, patches, configuration changes, and enhancements in production environments
- Troubleshoot software, communication, and integration issues across applications, networks, and devices
- Conduct preventive maintenance, system health checks, firmware updates, and performance optimization
- Support commissioning, validation, and configuration of meters and monitoring systems
- Collaborate with customers to understand operational needs and recommend technical improvements
- Document system changes, issues, and resolutions for customers and internal teams
- Provide remote support and participate in occasional onsite maintenance activities
1452539_1774444986
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.