Law Firm Guest Services Specialist

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A law firm in Miami is seeking a Guest Services Specialist for their team.

The Guest Services Specialist will provide professional and responsive guest services for our conference facilities department.

Key Responsibilities and Essential Functions:

• Assist in the coordination and execution of various meetings and events.
• Assist caterers for meetings and events, including communicating and placing orders with vendors.
• Utilize familiarity with office and conference layouts to facilitate meeting logistics.
• Collaborate with other departments, including marketing.
• Maintain and stock kitchens, conference rooms, and visitor offices.
• Set up and break down beverage, coffee, and food arrangements for daily meetings.
• Manage inventory of supplies and maintain kitchen pantries, including coffee machines and other appliances.
• Perform light administrative duties such as scanning, copying, and invoicing.
• Serve as a back-up receptionist by answering and directing calls to appropriate individuals and greeting guests and visitors.
• Special projects and additional duties as assigned.

Required Skills:

• Exceptional customer service and communication skills with persons of all levels.
• Detail oriented.

Required Qualifications & Education:

• High School diploma required/ Bachelor’s degree preferred.
• 2+ years of experience in related area (coordinating events, hospitality, restaurants, etc.)
• Ability to manage multiple projects.
• Ability to conduct projects with little supervision.
• Ability to maintain professional demeanor under pressure.
• Professional appearance and manner required for interaction with clients, attorneys, and staff.

Physical Requirements:

• Ability to sit or stand for extended periods of time.
• Moderate or advanced keyboard usage
• Ability to lift a minimum of thirty-five pounds.

Benefits: Comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.

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