Workplace Experience Ambassador
About the Role
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Beacon Hill is seeking a Workplace Ambassador to deliver exceptional workplace experiences and day-to-day office support in a professional corporate environment. This highly visible, client-facing role combines hospitality, facilities support, employee engagement, event coordination, and workplace services.
Position Details
- Job Type: Contract to Hire
- Pay Rate: $23-$25/HR
- Schedule: Monday-Friday, 8:00 AM – 5:00 PM
- Work Arrangement: Onsite
Key Responsibilities
- Serve as the primary point of contact for employee and guest workplace inquiries
- Deliver exceptional customer service and resolve workplace-related requests promptly
- Welcome employees and visitors while maintaining a visible presence throughout the office
- Conduct routine workplace walkthroughs to ensure offices, conference rooms, break areas, and common spaces are fully stocked and maintained
- Support conference room scheduling and resolve booking conflicts
- Coordinate and assist with workplace events and meetings
- Perform furniture resets, room setups, and event support activities
- Assist with light maintenance tasks and workplace upkeep
- Monitor service delivery standards and identify opportunities for improvement
- Collaborate with facilities, engineering, and workplace operations teams
- Track and report workplace service requests and operational data
- Build positive relationships with employees, guests, vendors, and service partners
- Escalate workplace concerns, operational issues, and potential risks when necessary
Systems & Tools
- Microsoft Teams
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft OneNote
- Conference Room Scheduling Platforms
Qualifications
- Bachelor’s degree or equivalent experience preferred
- 1-3 years of experience in hospitality, workplace services, facilities, office operations, property management, or customer service
- Strong hospitality mindset and commitment to delivering exceptional service
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Ability to work independently in a fast-paced environment
- Experience supporting meetings, events, or workplace operations preferred
- Proficiency in Microsoft Office Suite
- Ability to adapt quickly to new technology and workplace systems
- Ability to lift up to 25 pounds and assist with office and event setups
- Strong interpersonal skills with the ability to work effectively across diverse teams
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.