Receptionist

Position Details

• Pay Rate: $20.00-$27.00 per hour
• Schedule: Monday-Friday, 8:00 AM-5:00 PM with a 30-minute lunch
• Work Arrangement: 100% onsite in Atlanta, GA 30308
• Start Date: Immediate

Key Responsibilities

• Serve as the operational liaison between Events and Workplace teams to support seamless event execution.
• Coordinate event requirements, room configurations, catering setups, hospitality stations, and guest flow.
• Conduct pre-event readiness checks and post-event operational reviews.
• Provide operational direction to Workplace Coordinators and Front-of-House teams during scheduled events.
• Support guest welcome, check-in, badge distribution, visitor verification, directions, and access procedures.
• Maintain a visible presence throughout guest-facing, front-of-house, and café areas.
• Ensure event spaces remain organized, presentable, and ready for guests.
• Maintain high standards of hospitality, customer service, professionalism, and workplace etiquette.
• Coordinate workplace resources, equipment, and service support required for events.
• Monitor guest flow and help ensure workplace access and security procedures are followed.
• Identify operational or safety concerns and escalate issues to appropriate leadership.
• Support compliance with workplace health, safety, security, and risk-management requirements.
• Communicate event needs, changes, and operational issues across Events, Workplace teams, and vendors.
• Support collaboration across workplace operations and event-planning teams.

Systems & Tools

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Google Workspace
• Famis 360
• Workplace management systems

Qualifications

• High school diploma or GED required.
• 5+ years of relevant experience in hospitality, workplace operations, event coordination, facilities, customer service, or a related environment.
• Hotel or high-touch hospitality experience strongly preferred.
• Strong customer-facing and guest service background.
• Experience coordinating events, logistics, and front-of-house operations.
• Understanding of workplace operations and facilities management practices.
• Familiarity with visitor management and access-control processes.
• Knowledge of workplace health and safety requirements.
• Strong organizational skills with excellent attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• Strong relationship-management and cross-functional collaboration skills.
• Ability to make sound decisions and solve operational issues under pressure.
• Ability to work independently while coordinating effectively with multiple teams.
• Proficiency with Microsoft Office and workplace management technology.