Customer Service and Data Entry Clerk (Contract)
About the Role
To Apply for this Job Click Here
Customer Service and Data Entry Clerk (Contract)
Location: St. Paul, MN (Hybrid – 3 days onsite per week, 2 days remote)
Pay Rate: $21-$22 per hour
Assignment Type: Long-term contract (ongoing)
Position Overview
Beacon Hill’s client is seeking a Customer Service and Data Entry Clerk to support incoming business and service requests. This role blends outbound follow-up calls, inbound status inquiries, and accurate data entry related to customer applications. The ideal candidate is highly organized, comfortable working independently, and confident communicating with external partners and internal teams in a fast-paced environment.
Key Responsibilities
- Make outbound follow-up calls to confirm the status of pending items with external organizations.
- Answer inbound phone calls related to basic application status inquiries from external partners and internal teams.
- Review applications and complete accurate data entry, including initial setup and validation of required information.
- Identify missing or unclear information and proactively contact partners for clarification or resolution.
- Maintain and manage pending and follow-up cases, ensuring timely communication of status updates.
- Independently prioritize daily work items to meet service level expectations and client needs.
- Document all activities clearly and consistently within internal systems.
- Identify opportunities to improve processes, procedures, and checklists to enhance efficiency and quality.
- Support additional workload and overtime as needed.
Qualifications
- Strong customer service experience, including inbound and outbound phone communication.
- Excellent verbal and written communication skills.
- High attention to detail with strong organizational and time-management skills.
- Proven ability to work under pressure, prioritize tasks, and meet deadlines.
- Solid data entry skills with comfort navigating multiple systems.
- Ability to work independently while also collaborating in a team-oriented environment.
- Willingness to work overtime as business needs require.
Work Environment
- Hybrid schedule: 3 days onsite in St. Paul, 2 days remote
- Structured, process-driven role with clear performance expectations
- Ongoing training and team support
2447033_1773846029
To Apply for this Job Click Here
Excited about this job?
Don’t wait — Step into a role that matches your potential!
Explore Similar Roles
See more jobs like this in your inbox weekly.
Share this Role
Other jobs you might like...
What job seekers like you say about working with Beacon Hill…
Substance. Scale. Synchrony.
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.