Customer Support Agent
About the Role
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We are searching for a Customer Support Agent to join a growing team in Canonsburg! Ideal candidates have 2+ years of business to business customer service experience, Microsoft Office Suite proficiency, and strong communication skills. This company offers a competitive salary, comprehensive benefits, and room for advancement from within.
Responsibilities
- Assess and understand customer needs and expectations
- Respond to customer calls and emails
- Process sales orders and quotations
- Advise customers on products and follow up on service requests to ensure resolution
- Support regional vendors as needed and track shipments to ensure timely delivery
- Facilitate communications between customers, sales representatives, technicians, and customer service representatives
Requirements
- 2+ years of business to business customer service experience
- The ability to speak fluent French or Spanish is a plus!
- MS Office skills
- Possess a sense of resourcefulness and urgency
- Strong technology skills
If you are looking to utilize your prior B2B customer service experience with an awesome company you can grow with, apply today!
A1411294PIT_1774441416
To Apply for this Job Click Here
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.