Receptionist

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Essential Functions

• Responsible for opening and closing the office, ensuring security by following established procedures, and using an app to lock and unlock designated areas.
• Greet visitors politely, advise appropriate personnel of their arrival, and provide refreshments as needed.
• Answer and screen calls on a multi-line phone system, taking messages or transferring calls as appropriate. Monitor all platforms of communication such as voicemails, emails, and messages regularly.
• Manage all incoming and outgoing mail, including distributing mail, tracking and preparing FedEx packages, and maintaining an accurate log of all received deliveries. Contact courier service when needed.
• Primary point of contact for general office questions and concerns.
• Maintain and schedule conference rooms, including setup for meetings (seating, materials, IT needs, catering), and ensure rooms are refreshed after use.
• Maintain and update various databases, spreadsheets, and reference guides.
• Manage break room and copy room supplies, including inventory, ordering, and fulfillment.
• Partner with HR to update employee phone and address lists as needed.
• Manage faxes and provide staff with confirmation emails.
• Manage various delivery and subscription accounts such as the Newspaper.
• Prioritize assignments from the Executive Administrator while assisting other staff as needed with various tasks/admin duties. Collaborate with the Executive Administrator and Receptionist-Admin regularly.

Competencies:

• Customer Service Mindset and excellent communication skills.
• Must maintain a high level of confidentiality and discretion.
• Detail oriented
• Strong Interpersonal and Organizational skills
• Time Management
• Ability to work independently and multi-task.

A146764815CLT_1790097771

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