Call Center Representative – $29/hr – Rockville, MD
About the Role
To Apply for this Job Click Here
Our client, a nonprofit healthcare organization is seeking a Call Center Representative to join their team on a temporary to permanent basis in Rockville, Maryland.
About The Job:
- Serve as a Participant Advocate, assisting members with benefits, eligibility, claims, enrollment, and other healthcare plan inquiries
- Research and resolve participant concerns while providing compassionate, professional customer service
- Collaborate with internal teams, providers, vendors, unions, and employers to support participants and resolve issues
- Maintain accurate documentation and assist with enrollment, disability, and other participant-related processes
About You:
- High School Diploma required
- 1+ year of receptionist, scheduler, or customer service experience required
- Healthcare, insurance, or TPA experience preferred
- Typing speed of 40+ WPM
- Strong communication, customer service, and problem-solving skills
- Proficient in Microsoft Office
- Dependable, detail-oriented, and passionate about helping others
About The Position:
- Start Date: 9/8
- Hourly Pay: $29/hr
- Hourly Pay Conversion: $30-$33/hr
- Fully onsite
- Schedule: Monday-Friday, 8:00 AM – 5:00 PM
- Must be comfortable with a potential 10:00 AM – 7:00 PM shift upon conversion
- Reliable transportation required
A1471902DC-Temp_1787685051
To Apply for this Job Click Here
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, and a passion for innovation, creativity and continuous improvement.
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