Senior Collections Specialist

Beacon Hill is partnering with a well-established, international law firm to identify a Senior Collections Specialist to support its U.S. operations. This is a newly created role due to evolving operational needs and will focus heavily on proactive collections in a fast‑paced, high‑volume environment.

The role will report directly to the Director of Revenue and will work closely with internal stakeholders across multiple practice areas.

Key Responsibilities

• Manage the full lifecycle of client collections for U.S.-based matters, with a primary focus on the Northeast and Mid‑Atlantic regions
• Partner closely with billing teams and internal stakeholders to resolve outstanding balances efficiently and professionally
• Review, monitor, and analyze aged receivables; take appropriate follow‑up action to ensure timely payment
• Communicate directly with internal partners and external clients regarding payment status, invoice issues, and resolution strategies
• Utilize the firm’s financial systems to track collections activity and maintain accurate documentation
• Support ongoing improvements to collections processes as the team continues to evolve

Required Qualifications

• Minimum 5 years of collections experience within a law firm environment
• Hands-on experience with Aderant
• Strong understanding of law firm billing and collections workflows
• Ability to manage a high volume of accounts with professionalism and attention to detail
• Strong written and verbal communication skills
• Highly organized, self-directed, and comfortable working in a fully remote environment

Preferred Qualifications

• Experience working in large or highly sophisticated law firm environments
• Exposure to Elite 3E
• Experience supporting multiple practice groups or regions