Accounts Receivable Clerk

Accounts Receivable Clerk- [Capitol Heights, MD]

Overview
Beacon Hill Financial has partnered with a client in their search for an Accounts Receivable Specialist to join their team. This role is responsible for managing high-volume accounts receivable activities, including billing, cash applications, and collections for residential, commercial, and municipal customers. The ideal candidate will bring 3-5+ years of experience, strong customer communication skills, and the ability to manage accounts independently in a fast-paced environment.

Key Responsibilities

• Generate and review invoices, verifying service rates, contract terms, and billing schedules.
• Adjust billing for service changes, missed pickups, and customer disputes.
• Monitor A/R aging reports, track outstanding balances, and manage high-volume receivables.
• Apply customer payments (check, ACH, credit card, and online) and reconcile discrepancies.
• Manage credit requests and maintain accurate customer account balances.
• Perform collections activities, including contacting customers on overdue balances via phone, email, and written communication.
• Follow up on delinquent accounts, maintain collection logs, and assist with payment plans or escalations.
• Respond to customer billing inquiries and resolve issues related to invoices, payments, and account status.
• Collaborate with internal teams (including operations and customer service) to confirm service details and resolve discrepancies.
• Maintain accurate records within accounting systems and prepare regular reports, including A/R aging, collection status, and cash receipts.
• Assist with month-end close, account reconciliations, and schedule weekly A/R update meetings with senior management.
• Ensure compliance with company policies and accounting standards, and support audit requests.
• Identify opportunities to improve billing processes and reduce errors.