Program Benefits Specialist
About the Role
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Job Title: Program Benefits Specialist
Location: Noble, OK
Type: Temporary/Contract to Hire (with potential for extension or conversion)
Pay: $16-19/hour, depending on experience
Position Overview:
Our Beacon Hill OKC Finance team is looking for a Program Benefits Specialist to assist with daily operations, staff support, benefits-related inquiries, compliance monitoring, and reporting.
This full-time, on-site contract-to-hire position requires an 8-hour shift, Monday through Friday, within the 7:00 a.m.-6:00 p.m. window. After the initial onboarding period, there is potential for hybrid work arrangements.
(Candidates must be available to work full-time without any absences during the first 90 days of employment due to mandatory training.)
Key Responsibilities:
- Handle escalated customer calls and assist frontline staff in resolving complex service, financial, and benefits-related issues
- Provide guidance and support regarding program services, eligibility questions, and benefit processes
- Conduct audits and reviews to ensure compliance with program policies and procedures
- Mentor and support staff by answering questions and providing operational guidance
- Assist supervisors with creating and maintaining trackers, reports, and training completion logs
- Monitor attendance and provide operational support to maintain workflow coverage
- Research applicable state and federal policies to ensure program and benefits compliance
- Prepare reports and maintain accurate documentation and records
- Participate in team meetings, workgroups, and process improvement initiatives
Required Qualifications:
- High School Diploma or GED required
- Basic computer skills, including data entry, tracking systems, dual-monitor setups, and Microsoft Office applications.
- High attention to detail and ability to manage multiple tasks.
- Strong customer service orientation and empathetic communication skills, with the ability to interact professionally with diverse populations.
** Employment is contingent upon completing the company’s onboarding screening and process **
If you are interested in being considered, please apply with an attachment of your current resume!
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.