Patient Financial Counselor(Front Office)(Medical exp)

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The Office Operations Coordinator supports the daily administrative and operational functions of a medical office, ensuring efficient workflows, regulatory compliance, and a positive experience for patients, providers, and staff. This role serves as a central point of coordination across front office, clinical, and administrative teams.

Key Responsibilities

• Coordinate day-to-day office operations to ensure smooth patient flow and efficient office functionality

• Support front desk activities, including scheduling, check-in/check-out, and patient communication as needed

• Act as a liaison between providers, clinical staff, and administrative teams

• Maintain office supplies, equipment, and vendor relationships

• Ensure compliance with HIPAA, OSHA, and internal policies and procedures

• Assist with onboarding, training coordination, and scheduling for office staff

• Monitor workflows and identify opportunities to improve efficiency and patient experience

• Maintain accurate records and documentation in EMR and practice management systems

• Address operational issues and escalate concerns appropriately

Qualifications

• Prior experience in a medical office, healthcare administration, or office operations

• Working knowledge of medical office workflows, scheduling, and patient services

• Familiarity with EMR systems and standard office software

• Strong organizational, communication, and problem-solving skills

• Bilingual English and Spanish is a must****

LAX1446807FIN_1770757025

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