IT Administrator (Mac / Creative Environment)
About the Role
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IT Administrator (Mac / Creative Environment)
Must Haves
- 7+ years of IT support experience in a creative, media, production, or entertainment environment
- Strong hands-on support experience with Apple hardware and macOS
- Experience providing white-glove support to C-Level executives
- Strong Google Workspace administration/support experience
- Experience supporting Windows 11 environments
- Strong networking knowledge: TCP/IP, DNS, DHCP, VPN, routing
- Experience deploying and troubleshooting Mac and Windows workstations
- Experience with video conferencing, A/V support, and collaboration tools
- Experience supporting M365, SharePoint, and Teams
- Experience with Zendesk or similar ticketing systems
- Strong troubleshooting, communication, and customer support skills
Nice to Have
- Apple or Microsoft certifications
- Experience with Sophos Anti-Virus
- Fortinet networking experience
- Identity & Access Management experience
Responsibilities
- Provide Level 1-3 support for hardware, software, systems, and user access issues
- Configure, deploy, and support Mac and Windows devices
- Administer Google Workspace accounts and permissions
- Support conference rooms, video conferencing, and A/V systems
- Troubleshoot network, VPN, and connectivity issues
- Install and manage business applications and cloud-based tools
- Maintain backups and support recovery processes
- Deliver high-touch executive and end-user support in a fast-paced environment
- Participate in on-call support and critical issue resolution
Interested candidates may submit their resumes online or call at 310-906-4780 for further information regarding the position.

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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.