Billing Coordinator

The Billing Coordinator is responsible for ensuring accurate and timely customer invoicing, maintaining billing records, resolving billing discrepancies, and supporting accounts receivable processes. This role works closely with internal departments and customers to ensure billing accuracy and exceptional customer service while helping maintain efficient financial operations.

Key Responsibilities

• Prepare, review, and process customer invoices accurately and on schedule.
• Verify billing information, rates, contracts, purchase orders, and supporting documentation.
• Monitor billing activity and ensure compliance with company policies and customer requirements.
• Research and resolve billing discrepancies, disputes, and customer inquiries.
• Maintain customer billing records and update account information as needed.
• Collaborate with sales, operations, project managers, and accounting teams to ensure accurate billing.
• Generate recurring invoices and manage customer-specific billing requirements.
• Assist with collections efforts by providing invoice copies and resolving payment-related issues.
• Reconcile billing data and support accounts receivable functions.
• Prepare billing reports, aging reports, and other financial documentation.
• Support month-end close activities, including revenue and billing reconciliations.
• Identify opportunities to improve billing processes and increase efficiency.

Qualifications

• Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred.
• 2+ years of billing, invoicing, accounts receivable, or accounting experience.
• Strong understanding of billing and invoicing processes.
• Proficiency in Microsoft Excel and accounting/ERP systems.
• Experience with systems such as SAP, Oracle, NetSuite, QuickBooks, or similar ERP platforms is a plus.
• Excellent attention to detail and organizational skills.
• Strong communication and customer service abilities.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.