IT Support Analyst
About the Role
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We’re seeking a Level 1-2 IT Support professional with 1+ year of experience (internship experience welcomed) to join our client’s support team. This role is ideal for someone who enjoys troubleshooting, helping users, and working in a fast-paced, customer-focused environment.
What You’ll Do (Day-to-Day):
- Provide phone and email support
- Support device upgrades
- Resolve common issues including:
- Software and hardware troubleshooting
- Password resets
Required Experience & Skills:
- 6+ months of prior IT support experience
- Strong Windows and Microsoft Office troubleshooting
- Experience with Active Directory
- Exposure to or experience with Azure
Soft Skills We Value:
- Customer-focused with call center-style support experience
- Comfortable picking up the phone and asking questions
- Outgoing, approachable, and communicative
This is a great opportunity to grow your IT career while supporting end users and building hands-on technical experience.
TT20268-CPC_1771941270
To Apply for this Job Click Here
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.