Tenant Services Administrator
About the Role
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Tenant Services Administrator
Position Summary
Beacon Hill is seeking a Tenant Services Administrator to support daily operations within a corporate real estate environment. This role serves as the primary point of contact for tenant inquiries, work orders, and lease-related support while ensuring accurate documentation, timely communication, and a high level of customer service.
The ideal candidate is organized, detail‑oriented, and comfortable multitasking across tenant communication, administrative tasks, and property operations in a fast‑paced setting.
Position Details
Job Type: Full-time, Contract
Pay Rate: $20/hr
Schedule: Monday-Friday | 8:00 AM-5:00 PM (30‑minute lunch)
Work Arrangement: Onsite
Assignment Dates: May 2026 – August 2026
Start Date: After interview
Key Responsibilities
Tenant Communication & Customer Service
- Serve as the primary point of contact for tenant inquiries and service requests
- Respond to calls and emails promptly and professionally
- Resolve tenant concerns and escalate issues when needed
- Maintain strong relationships with tenants and internal teams
Work Orders & Operations Support
- Track, update, and follow up on work orders to ensure timely completion
- Coordinate with maintenance teams for repairs and inspections
- Monitor service requests and ensure accurate documentation
Lease & Documentation Support
- Assist with lease administration tasks including renewals and terminations
- Upload and manage Certificates of Insurance for tenants and vendors
- Maintain accurate records of tenant interactions, agreements, and service activity
Property & Portfolio Coordination
- Support move‑in / move‑out processes and related documentation
- Assist with reviewing tenant charges for accuracy
- Provide administrative support to Property Managers as needed
- Contribute to monthly reporting and operational tracking
Systems & Tools
- Microsoft Office (Excel, Word, Outlook)
- Property management systems (e.g., Yardi, AppFolio, or similar)
Qualifications
- Experience in property management, tenant services, or administrative support preferred
- Strong customer service and communication skills
- Proficiency in Microsoft Office, including Excel
- Ability to multitask and manage competing priorities
- Detail‑oriented with strong organizational skills
- Fast learner with the ability to pick up new systems quickly
- Basic understanding of leases, tenant services, or building operations preferred
What This Role Offers
- Opportunity to work onsite at a major corporate client location
- Stable Monday-Friday schedule with no overtime
- Exposure to commercial real estate and property management operations
- Collaborative, professional work environment
- Potential for contract‑to‑permanent opportunity
If you enjoy working with tenants, supporting property operations, and keeping service requests organized and on track, apply today.
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.