Concierge

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Beacon Hill Associates is seeking a Concierge to deliver exceptional front-of-house support and workplace experiences within a professional corporate office environment.

Assignment Details

Hours: Monday-Friday, 8:00 AM – 5:00 PM with a 1-hour lunch
Pay Rate: $21-$23/hour
Parking: Free onsite parking with garage access provided
Dress Code: Business casual. No jeans, denim-style materials, or sneakers. Branded polo/button-down shirts provided.

Position Summary

The Concierge serves as the first point of contact for visitors, employees, and vendors while delivering a high level of customer service and workplace support. This role is responsible for front-of-house operations, event coordination, room setup, and administrative support to ensure a seamless workplace experience within a fast-paced corporate environment.

Day-to-Day Responsibilities

Front Desk & Guest Services

• Serve as the primary point of contact for internal and external visitors
• Manage front-of-house operations and route requests appropriately
• Deliver professional, high-touch customer service to employees, guests, and vendors

Administrative & Operational Support

• Manage the Microsoft Outlook inbox and ensure all inquiries are addressed within required response timelines
• Maintain accurate records of room bookings, space allocations, and event calendars
• Coordinate scheduling and communication with internal teams and vendors

Event & Meeting Coordination

• Plan and execute meeting room and event setups including furniture arrangement, signage, and meeting materials
• Coordinate with catering, audio/visual teams, and property operations to support workplace events and meetings
• Ensure conference rooms and shared spaces are prepared and maintained throughout the day

Facilities & Workplace Support

• Support additional facilities and workplace operations as needed
• Assist with maintaining a professional and organized office environment
• Lift and move event or meeting materials up to 25-50 lbs as part of room setup responsibilities

Ideal Candidate Profile

• Associate or Bachelor’s degree required
• 1-2 years of experience in reception, concierge, hospitality, or customer-facing roles
• 3-5 years of customer service or operational support experience preferred
• Hospitality, catering, or workplace experience strongly preferred
• Strong Microsoft Office skills and technical aptitude
• Excellent written and verbal communication skills
• Strong organizational skills with exceptional attention to detail
• Ability to multitask and thrive in a fast-paced, high-touch environment
• Professional demeanor with strong problem-solving and interpersonal skills
• Self-motivated with the ability to work independently and collaboratively

If you are a polished and customer-focused professional looking to grow within a corporate workplace environment, apply to Beacon Hill Associates today.

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