Leasing Specialist

Leasing Specialist

Are you looking for a role where customer experience, collaboration, and community engagement are at the center of your work? Join a team that values contributions from every level and celebrates both individual and team success. This organization is committed to fostering a welcoming environment, supporting professional growth, and creating meaningful experiences for both residents and team members.

Schedule: Tuesday – Saturday

Position Overview: The Leasing Specialist is responsible for guiding prospective residents through the leasing process, conducting in-person tours, and supporting occupancy goals. This role also contributes to marketing efforts, resident experience, and overall community presentation.

Key Responsibilities

• Lead in-person tours for prospective residents and encourage application submissions
• Maintain and manage tour scheduling tools and calendars to ensure accurate availability
• Build strong relationships with prospective and current residents through clear, timely, and professional communication
• Address inquiries and concerns while providing accurate information and ensuring a smooth leasing experience
• Utilize property management systems and digital tools to track leads, manage applications, and maintain records
• Monitor occupancy trends and support marketing initiatives to maintain strong community visibility
• Assist with the move-in process in partnership with internal teams to ensure a positive resident experience
• Coordinate and support resident engagement activities and community initiatives
• Respond to and resolve resident concerns in a timely, solution-oriented manner
• Contribute to maintaining and enhancing the overall appearance and curb appeal of the community

Qualifications

• High school diploma or equivalent required
• 2+ years of customer service experience preferred
• 1+ year of sales experience preferred
• Strong written and verbal communication skills across multiple platforms (phone, email, and digital tools)
• Comfortable using computer software and mobile devices
• Valid driver’s license and current insurance, or reliable transportation required

Additional Information

Qualified candidates may be asked to complete an assessment as part of the hiring process.