Mailroom Operator

Beacon Hill is hiring a Mailroom Clerk for a onsite opportunity supporting daily mailroom, shipping/receiving, inventory, and office services operations. This client-facing role requires excellent customer service skills, strong attention to detail, and the ability to manage mail distribution, package processing, office supply inventory, and company store operations in a professional office environment.

Position Details

• Pay Rate: $18.00 per hour
• Schedule: Monday-Friday, 9:00 AM – 6:00 PM (1-hour lunch)
• Work Arrangement: Fully Onsite

Key Responsibilities

• Receive, sort, and distribute incoming mail and packages
• Process outgoing shipments through USPS, UPS, FedEx, and other carriers
• Create shipping labels and maintain package tracking records
• Troubleshoot and resolve delivery and carrier-related issues
• Prepare bulk mail reports and support mailroom documentation
• Maintain mailroom organization, cleanliness, and operational efficiency
• Manage inventory for office, mailroom, and facility supplies
• Support company store operations, including stocking, inventory management, and product replenishment
• Monitor product freshness, rotate inventory using FIFO practices, and remove expired or damaged items
• Maintain copier and printer supplies, including toner and paper inventory
• Collaborate with facility management teams to support workplace operations
• Provide exceptional customer service while responding to employee and client requests
• Identify operational concerns and escalate issues when appropriate

Systems & Tools

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft Teams
• Automated Mail Tracking Systems
• Shipping Platforms (USPS, UPS, FedEx)

Qualifications

• High school diploma or GED required
• Minimum two years of mailroom, office services, administrative, shipping/receiving, or related experience
• Proficiency with Microsoft Office applications
• Strong customer service and communication skills
• Excellent organizational and problem-solving abilities
• Ability to work independently and prioritize multiple tasks
• Valid driver’s license and reliable transportation required
• Ability to read, write, and follow instructions accurately
• Ability to stand and walk for extended periods throughout the workday
• Ability to lift up to 25 pounds regularly and up to 50 pounds occasionally

What This Role Offers

• Stable weekday schedule with no overtime requirements
• Hands-on experience in office services, mail operations, and inventory management
• Opportunity to work in a professional corporate environment
• Collaborative team atmosphere
• Exposure to shipping, logistics, facilities, and workplace operations
• Immediate opportunity to contribute to daily business operations