Part-time Receptionist / Front Desk Coordinator

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Receptionist / Front Desk Guest Experience Coordinator

Location: Cincinnati, OH (Downtown Cincinnati)
Schedule: Monday – Thursday, 10:00 AM – 6:30 PM EST (30-minute lunch)
Hours: 32 hours per week with opportunity for additional hours based on business needs
Duration: Contract position beginning September 2026 with potential for extension

Position Overview

We are seeking a professional, customer-focused Front Desk Coordinator to support a busy corporate office environment. This role serves as the first point of contact for visitors, employees, contractors, and clients, creating a welcoming and positive experience while ensuring efficient front desk operations.

The ideal candidate will have exceptional communication skills, strong computer proficiency, and a hospitality-minded approach to customer service. This position is well-suited for candidates with reception, guest services, concierge, customer service, or hospitality experience.

Responsibilities

• Greet and welcome visitors, employees, and contractors in a professional and friendly manner
• Manage incoming calls, route calls appropriately, and take messages as needed
• Answer questions and provide assistance to guests and internal employees
• Support meeting and event coordination activities
• Maintain a clean, organized, and professional reception area
• Process incoming mail, packages, deliveries, and catering orders
• Assist with visitor registration and security procedures
• Monitor access to the office while following established protocols
• Perform front desk opening and closing duties
• Handle maintenance requests and coordinate office support needs
• Maintain accurate records and confidential information
• Collaborate effectively with reception team members and administrative staff
• Adapt to changing priorities and provide excellent service in a fast-paced environment

Qualifications

• Previous experience in reception, guest services, hospitality, customer service, or administrative support
• Excellent verbal and written communication skills
• Professional, polished, and welcoming demeanor
• Strong proficiency with Microsoft Outlook, Teams, and Microsoft Office applications
• Ability to multitask and prioritize responsibilities in a high-volume environment
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a collaborative team
• Proven customer service mindset and problem-solving abilities
• Ability to maintain confidentiality and handle sensitive information professionally

Preferred Qualifications

• Hotel, hospitality, concierge, or guest services experience
• Experience working in a corporate office environment
• Experience supporting events, meetings, or visitor management

Why Apply?

• Opportunity to gain experience in a professional corporate environment
• Collaborative team atmosphere
• Consistent weekday schedule
• Potential for additional hours and contract extension
• Excellent opportunity for candidates looking to build or expand their front desk, hospitality, or administrative experience

If you enjoy providing exceptional customer service and creating a positive first impression, we’d love to hear from you.

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