Senior Collections Analyst

Chicago, Illinois, USA Full-Time
$ 30.00 - $ 33.00 per hour 09-22-2026 20:49:31 Job ID: 1474749_1790110171

About the Role

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Beacon Hill is a proud partner to a reputable CPG Company. We are currently hiring a Senior Collections Analyst. This role is 100% remote.

Responsibilities/Duties

The responsibilities of the Senior Collections Analyst are, but are not limited to:

  • Manage a portfolio of customer accounts and perform proactive collections on past-due balances.
  • Research, analyze, and resolve customer deductions, chargebacks, short pays, pricing discrepancies, and promotional allowances.
  • Review remittances, invoices, proof of delivery, contracts, and supporting documentation to validate deduction claims.
  • Reconcile customer accounts and investigate aged balances to identify root causes and drive resolution.
  • Process approved credits, write-offs, adjustments, and account corrections in accordance with company policies.
  • Monitor customer aging reports and identify high-risk accounts requiring escalation.
  • Maintain detailed documentation of collection activities, dispute resolutions, and customer communications.
  • Support month-end close activities, AR reporting, and cash flow forecasting.

Requirements

  • Strong ERP work (SAP, Orale, Great Plains, etc.)
  • 5+ years of experience specifically at a CPG company
  • Experience in Excel

1474749_1790110171

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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging 
growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

We look forward to working with you.