Customer Service Logistics Coordinator (Contract)
About the Role
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Customer Service Logistics Coordinator (Contract)
Location: Eden Prairie, MN (Onsite)
Schedule: 8-hour shift between 7:00 AM and 5:00 PM (one early shift and one later shift available)
Duration: October 2026 – April 2027
Employment Type: Contract
About the Role
Beacon Hill’s client is seeking detail-oriented and customer-focused professionals to join their logistics operations team. In this role, you will support transportation and shipment activities while providing exceptional service to customers and carriers. This is a fast-paced environment that requires strong communication, organization, and problem-solving skills.
Key Responsibilities
- Provide shipment information and support customer and carrier inquiries
- Create and activate orders and shipments
- Build and assign loads
- Schedule appointments and coordinate shipment details
- Track and trace shipments while ensuring timely updates
- Enter events and process invoicing activities
- Monitor task boards and assigned email inboxes
- Follow standard operating procedures (SOPs) and escalation processes
- Validate and maintain accurate load data within company systems
- Follow through on requests to ensure customer satisfaction
- Perform additional duties as assigned
Qualifications
Required
- High school diploma or GED
- Previous customer service experience
- Strong attention to detail and accuracy
- Excellent communication and organizational skills
Preferred
- Bachelor’s degree from an accredited college or university
- Proficiency with Microsoft Office Suite
- Customer service experience in a call center or similar environment
- Strong prioritization and time management skills
- Experience working in a fast-paced environment requiring accuracy and attention to detail
What We’re Looking For
- Customer-focused professionals who enjoy problem-solving
- Individuals who can manage multiple tasks and priorities
- Team players who thrive in a collaborative environment
- Candidates who value diversity, inclusion, and professional growth
If you are looking for an opportunity to gain experience with a respected logistics organization while building valuable customer service and operations skills, we’d love to hear from you. Apply today!
1475733_1790366721
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.