Technical Specialist

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Required Skills:

Must have 4+ years of strong SQL experience including SQL queries and stored procedures

Must be able to write, tune, and troubleshoot complex queries against a production system database (joins, window functions, CTS’s, execution plans) and must have relational data modeling ability

Must have 4+ years of full-stack software development experience preferably with C#/.net

Must have strong experience with ownership of production applications spanning database, back-end API, and web front-end

Must have proficiency in one modern back-end language and framework

Must have experience with Jira

Experience with ticketing systems like ServiceNow is ideal

Must have experience designing and consuming REST APIs and building system-to-system integrations, including authentication, payload validation, and error/retry handling

Must have proficiency with Git-based source control and CI/CD pipelines (Azure DevOps, GitHub Actions, GitLab CI, or Jenkins), including automated testing in the build

Must have some experience with basic AI prompts, or AI coding assistants in daily development, and have the judgment to review, test, and correct AI-generated code rather than accept it uncritically

Experience or familiarity with enterprise AI/LLM concepts: prompt engineering, hosted model APIs, tokens and context limits, hallucination risk, retrieval-augmented generation, and the data-privacy constraints governing regulated insurance data is plus

Experience supporting a platform implementation, migration, or major upgrade – ideally including data migration, UAT, and post-go-live hypercare is ideal

Experience working with 3^rd party vendors is ideal

Must have excellent written and verbal communication skills and the ability to translate between technical and business audiences

Must have comfort with change-management discipline: source control, ticketing, environment promotion, and release notes

Must be able to respond to tickets requiring troubleshooting of the system

Must have experience with development as well as support and configuration of the system

Must have strong customer service and problem-solving skills

Must have strong workflow experience within the software platform

Must be able to handle enhancements, planning, and upgrades of the system

Must have the ability to analyze and determine root cause of issues

Must be able to interface with internal IT teams and external vendors to resolve problems

Must have the ability to work with business stakeholders and various technical teams

Must be able to work well in a team environment and independently

Job/Project Description:

This is a great opportunity for an experienced workflow developer to work for a fast-growing enterprise organization. This role will lead the organization in developing and supporting a key core software system in their environment. In this role you will work directly with various business stakeholders across the company to solve tickets and help with their ongoing development and use of the system. For anyone with strong workflow development experience and customer service skills, this is a great opportunity.

1475846 – CB_1790361355

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