Guest Service Coordinator
About the Role
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Our client, a prestigious higher education institution in Boston, MA, is seeking a Guest Services Coordinator to support its Guest Services team. This is a long-term temporary opportunity offering approximately 14 hours per week, a pay rate of $25/hour, and the chance to work in a professional, customer-focused environment. (Schedule is for Fridays and Sundays, and occasional Saturdays).
Job Responsibilities
- Assist with program check-ins and check-outs
- Support front desk and daily guest services operations
- Respond to participant and visitor requests in person, by phone, and via email
- Provide concierge-style service and problem resolution
- Coordinate with internal departments to support participant needs
- Assist with operational projects and special assignments
- Maintain confidentiality and accurate records
Candidate Qualifications
- Prior customer service, hospitality, front desk, or administrative experience
- Strong communication and interpersonal skills
- Professional, positive, and customer-focused approach
- Ability to remain calm and adaptable in a fast-paced environment
- Strong organizational and problem-solving skills
- Comfortable learning new technology and systems
- Higher education experience is a plus
Ideal Candidate
This opportunity is ideal for a personable and service-oriented professional who enjoys helping others and creating positive guest experiences. The successful candidate will be organized, professional, and resourceful, with the ability to provide exceptional support while managing a variety of responsibilities.
Qualified and interested candidates are encouraged to apply today for immediate consideration.
A141726AL_1787682648
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
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