Conference Customer Service Coordinator – $28-$33/hr – DC
About the Role
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Our client, a national non-profit organization, is seeking a Conference Customer Service Coordinator to join their team on a temporary basis in Washington, D.C.
About The Job:
- Serve as the primary point of contact for exhibitor and attendee inquiries via email and phone
- Provide information regarding registration, exhibitor logistics, conference deadlines, and event policies
- Monitor shared inboxes and voicemail and ensure timely responses and follow-up
- Provide administrative support to the Conference Services and Business Development teams
- Maintain records and update information in Salesforce and other systems
- Support exhibitor communications, resource materials, and attendee information
- Assist with internal coordination and preparation of FAQs and template responses
About You:
- Strong customer service and communication skills
- Excellent attention to detail and organizational abilities
- Ability to manage multiple inquiries and priorities simultaneously
- Experience with Google Workspace (Docs, Sheets, Drive)
- Experience with Salesforce or similar CRM systems
- Previous customer support, association, or conference support experience preferred
- Familiarity with AI productivity tools is a plus
About The Position:
- Start Date: ASAP!
- $28-$33/hr
- Contract through November
- 100% onsite in NW Washington, DC
- Schedule: Monday-Friday, 8:30 AM – 5:00 PM (37.5-hour work week)
- Metro Accessible!
A1463948DC-Temp_1782317499
To Apply for this Job Click Here
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.