Head of Hospitality

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Our client is seeking a highly strategic, hospitality‑driven leader to oversee its global dining, hospitality, workplace experience, and conference services functions across multiple international offices. This is a senior executive leadership role responsible for defining and delivering a world‑class hospitality program within a premier global investment firm. The ideal candidate brings a blend of luxury hospitality expertise, operational excellence, and executive presence, with the ability to lead large-scale global programs while continuously elevating service standards.

Key Responsibilities:

• Lead and evolve a global hospitality and dining program across multiple international offices
• Oversee dining operations, hospitality services, conference centers, reception, and wellness programs
• Establish and maintain best‑in‑class service standards globally while allowing for regional customization
• Partner with senior leadership on workplace experience, client hospitality, and employee engagement initiatives
• Manage vendor relationships, culinary partners, hospitality operators, and service providers
• Develop and oversee hospitality budgets while maintaining exceptional service quality
• Create elevated dining experiences that support employee productivity, wellness, and collaboration
• Coordinate executive, investor, and VIP client hospitality experiences with white‑glove precision
• Partner with Real Estate, Workplace Operations, and Design teams on office buildouts and new locations
• Implement performance metrics, reporting, and operational standards across all regions
• Ensure compliance with food safety, health regulations, business continuity planning, and risk management protocols

Qualifications:

• 15+ years of senior hospitality leadership experience
• Experience leading hospitality, dining, or workplace experience programs across multiple locations
• Background in luxury hospitality, private clubs, financial services, or high‑end corporate environments strongly preferred
• Proven success managing large‑scale dining and hospitality operations
• Strong executive presence with experience interacting directly with C‑suite leadership and key stakeholders
• Exceptional organizational, leadership, and project management skills
• Strong financial acumen and budget management experience
• Ability to balance white‑glove service standards with operational efficiency
• Demonstrated success leading teams through growth, transformation, and change
• Strong vendor management and negotiation skills
• Global mindset with appreciation for regional and cultural nuances

Compensation/Benefits:

• Up to $300K base salary + discretionary bonus
• Medical benefits through United (coverage begins day one)
• 401(k) with employer match
• Fertility and family‑planning benefits
• Wellness offerings including massage, acupuncture, chiropractic care, and fitness classes
• Fully stocked kitchens with complimentary breakfast, lunch, snacks, and beverages
• Onsite fitness center and wellness facilities
• Concierge services and lifestyle assistance programs

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