Bilingual Call Center Rep – $21/hr – DC
About the Role
To Apply for this Job Click Here
Our client, a national nonprofit organization, is seeking a Bilingual Call Center Representative to join their team on a temporary basis in Washington, D.C.
About The Job:
- Support older adults, people with disabilities, caregivers, and professionals by connecting them with community resources and services
- Respond to high-volume inquiries through phone, chat, text, email, and voicemail
- Assess individual needs and provide accurate referrals to appropriate programs and agencies
- Document interactions, maintain required reporting, and follow established service protocols
- Provide compassionate, professional customer service in a fast-paced contact center environment
About You:
- Bilingual in English and Spanish
- Minimum of two years of college required; degree preferred
- Human services call center experience required
- Experience supporting older adults, caregivers, or individuals with disabilities preferred
- Strong written and verbal communication and customer service skills
- Comfortable working independently in a high-volume, fast-paced environment
- Reliable home internet and a quiet workspace required for remote days
About The Position:
- Start Date: ASAP!
- $21/hr
- Permanent Salary: $45.2K bilingual
- Schedule: Monday-Friday, 8:00 AM – 4:30 PM
- Hybrid schedule: Onsite Tuesdays & Wednesdays
- Metro accessible!
A1480715DC-Temp_1794587952
To Apply for this Job Click Here
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, and a passion for innovation, creativity and continuous improvement.
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