Customer Experience Advocate
About the Role
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* Title: Customer Experience Advocate Home Services
* Location: Franklin TN
* Pay Rate: $20
* Type: Contract to hire
* Hours: Schedules between 6am-8pm CT
* Note: Hybrid/Onsite This will be 100% onsite while training. After 2-3 months you will have the opportunity to work from home 2 days a week. 3 openings
REQUIREMENTS:CUSTOMER EXPERIENCE ADVOCATE
* Excellent phone etiquette and excellent verbal, written, and interpersonal skills
* Computer skills (MS Teams, MS Outlook, Internet and Intranet navigation, Web-based platforms.)
RESPONSIBILITIES: CUSTOMER EXPERIENCE ADVOCATE
* Ensures all external and internal customers receive a concierge level of customer service
* Serves as a representative of high professionalism to all external customers.
* Engage with high value client to schedule service-calls accurately, and efficiently.
* Must be able to work with minimum supervision and possess strong collaboration and organizational skills with mindfulness to detail.
* Team member should possess good oral and written communications skills, both with co-workers and over the telephone with outside and company associates.
* Position requires use of computers, telephones, and other office equipment.
F1450326NAS-CJM_1778700090
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.