Coupa Business Analyst (Procurement & Risk)

Position Overview

We are seeking a Business Analyst to support a Coupa Center of Excellence (COE), serving as the liaison between business stakeholders (Procurement, Legal, Finance) and IT teams. This role focuses on driving process efficiency, system adoption, and continuous improvement across the Source-to-Pay (S2P) lifecycle, with specialized emphasis on Contract Lifecycle Management (CLM), Supplier Risk Evaluation, and Supplier Onboarding/Management.

The ideal candidate brings hands-on Coupa experience, strong requirements and process design skills, and the ability to work effectively across both technical and non-technical teams.

Key Responsibilities

Requirements Gathering & Process Analysis

• Lead stakeholder interviews and workshops to gather, analyze, and document functional requirements related to Coupa enhancements
• Analyze current-state (“As-Is”) procurement and contracting processes and design optimized future-state (“To-Be”) workflows
• Translate business needs into clear documentation, including BRDs, FRDs, and Agile user stories
• Analyze procurement and supplier data flows to identify opportunities for improved adoption, efficiency, and compliance

Coupa Configuration & IT Partnership

• Partner with IT and technical teams to support configuration across Coupa modules, including Procurement, CLM, Supplier Management, and Risk Assess
• Configure and maintain backend components such as approval workflows, custom fields, contract templates, clause libraries, and supplier onboarding forms
• Collaborate with integration teams to support data synchronization between Coupa and ERP platforms (SAP and Workday)

Contracting & Supplier Risk Focus

• Support optimization of contract templates and contract approval workflows to improve cycle times
• Assist with implementation and ongoing use of Coupa Risk Management / Risk Assess for third-party and supplier risk evaluations
• Partner with business and technical teams to support supplier risk controls, compliance checks, and integration with related risk tools

Testing & Quality Assurance

• Develop and execute User Acceptance Testing (UAT) plans, scenarios, and test scripts
• Coordinate UAT activities with business users, track issues and defects, and partner with teams through resolution
• Validate solutions against documented requirements prior to go-live

Change Management & Enablement (Nice to Have)

• Support change management efforts, including communications, SOPs, and training materials
• Act as a resource for end-user training on Coupa Procurement and Contracting modules
• Provide post-go-live support to ensure system stability and user adoption

Qualifications

Required

• 2+ years of experience as a Business Analyst supporting Coupa Source-to-Pay (S2P) processes
• Hands-on experience with Coupa configuration, workflows, and forms
• Strong understanding of procurement processes, contract lifecycles, and supplier onboarding
• Experience supporting Contracting/CLM and Supplier Risk or Third-Party Risk processes
• Proven ability to translate business requirements into functional and technical documentation
• Strong communication skills with the ability to work across business and technical teams

Preferred

• Experience with Coupa Risk Assess or supplier/third-party risk management tools
• Experience supporting SAP and/or Workday integrations
• Coupa certifications (Procure-to-Pay, Contract Management, Risk)
• Experience working within a Center of Excellence (COE) or shared services environment