Legal Support Manager
About the Role
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Global law firm seeking a Legal Support Manager to join their Boston team.
MUST HAVE:
- 5+ years’ legal support experience
- 3+ years’ supervisory experience
Responsibilities
- Manages day-to-day activities of LAs. Coordinate workload and utilization of LAs, coordinate overflow assistance and inter-department coordination to ensure the overall smooth operation of assistant work and document processing. Coordinate backup and overflow assistance as necessary.
- Serves as liaison between administrative departments and between timekeepers and LAs.
- Communicates and administers firm policies and procedures as they relate to LAs.
- Monitors daily absences and arrange substitute staffing, as needed and approve vacation requests.
- Processes and approve time cards for all LAs.
- Proposes and monitor budget for LAs and overtime
- Reports all leave and FMLA issues to Human Resources; arrange coverage for leaves of absence.
- Monitors LA staffing levels to keep in line with firm’s ratio plan. Provide/adjust work assignments for any LA as necessary.
- Recruits and interviews LAs for open assignments; assist in the training, orientation and mentoring of new LAs on firm procedures and resources.
- Prepares evaluations on all LAs
- Coach, mediate and document all LA performance, attendance and conduct issues as needed; bring discipline issues to the attention of the Office Administrator and HR. Follow up on discipline issues.
- Arranges and conducts LA meetings as needed; coordinate training and other similar events for all LAs; ensure that LAs receive and participate in all required training.
- Participates in the orientation process for all incoming LAs.

L1479141BOS_DAS_1792698201
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.