Product Counsel
About the Role
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Beacon Hill’s client, a digital payments platform, is seeking a Product Counsel to support their team.
- Location: U.S.-based remote
- Start: ASAP
- Duration: 1 year from start date
- Hours: Full-time (USA time zones)
- Pay: $100-$115/hour, depending on experience
Experience: 5+ years with the following qualifications
- Juris Doctor (J.D.) degree and active membership in at least one state bar
- Significant experience dealing with consumer protection issues
- Expertise in financial services consumer protection and business laws, including KYC/KYB/CIP, Regulation Z, Regulation E, UDAAP, and UDAP
- Experience advising on disputes, fraud, account restrictions, complaints, and related consumer protection matters
- Familiarity with consumer privacy laws and regulations, including GLBA, CCPA/CPRA, and similar U.S. state privacy laws
- Familiarity with AI governance frameworks and the evolving AI regulatory landscape
- Excellent drafting skills
- Experience advising online marketplaces, ecommerce platforms, and/or marketing and rewards programs is preferred
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Experience with payments issues (e.g., NACHA, Visa rules, money transmission laws) and complaints is a plus
Soft Skills:
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Excellent active listening and practical communication skills
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Ability to translate legal advice into actionable guidance for product and business teams
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Strong writing skills, including drafting clear and practical legal advice
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Ability to quickly adapt in an evolving regulatory and business environment
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Sound business judgment and creative problem-solving skills
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Proactive approach to client support
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Familiarity and comfort with technology, including Slack, Google Suite, and AI tools
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Familiarity advising on disputes, payments, fraud, and related regulatory issues in the technology space
Responsibilities:
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Provide legal review and analysis on account restrictions, closures, and account status issues, with a focus on consumer protection, fraud/scam matters, and KYC/KYB/CIP requirements
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Advise the Neighborhoods team and other product teams on product development and launches
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Partner with product managers, engineers, designers, and cross-functional stakeholders to provide legal guidance
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Work closely with regulatory, compliance, tax, commercial counsel, accounting, and outside counsel teams
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Advise on disputes, complaints, account takeovers/identity theft, consumer privacy matters, and related business issues
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Advise on AI products, including AI integrations, chatbots, and agentic AI tools
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Develop trusted relationships with business partners and provide practical legal guidance on product developments
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Draft terms of service, transactional disclosures, legal memos, product policies, and procedural playbooks
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Draft and review policies, processes, and procedures related to disputes, account restrictions, and account access/onboarding
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Draft and review customer communications
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Support innovative product development by identifying practical legal solutions and opportunities
LT07142026SF_1785385781
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
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