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Summary

Are you passionate about creating seamless digital experiences and finding issues before customers do? We’re seeking a detail-oriented Software Quality Analyst to support the quality and performance of high-traffic web and mobile applications. This opportunity is ideal for someone who enjoys hands-on testing, collaborating with business and technical teams, and helping deliver reliable customer-facing solutions. You’ll play an important role in ensuring quality across ongoing enhancements, new features, and platform improvements.

About the Opportunity

Join a growing digital team supporting large-scale online platforms that serve customers across multiple markets. As demand and continuous enhancement efforts expand, you’ll have the opportunity to contribute to complex eCommerce initiatives while working alongside analysts, developers, and other quality professionals. This role offers exposure to modern web technologies, cross-platform testing, and a fast-paced environment where quality and user experience are top priorities.

What You’ll Do

Quality & User Experience

• Validate new features, enhancements, and defect resolutions across web and mobile experiences.
• Ensure applications function reliably and provide a positive customer experience.
• Evaluate website behavior across multiple browsers, devices, and environments.

Test Planning & Execution

• Create and maintain test scenarios, test cases, and validation strategies based on business requirements.
• Perform functional, regression, integration, and exploratory testing activities.
• Coordinate testing efforts across multiple concurrent projects and releases.

Collaboration & Delivery

• Partner closely with business stakeholders, analysts, developers, and fellow testers throughout the development lifecycle.
• Identify, document, and communicate defects while helping drive successful resolution.
• Track testing progress and contribute to continuous quality improvement efforts.

Process & Continuous Improvement

• Support quality assurance practices, standards, and testing methodologies.
• Help maintain test data and test environments needed for effective validation.
• Contribute ideas that improve efficiency, coverage, and overall product quality.

What You Bring

• Experience in software quality assurance, website testing, or application testing within a professional environment.
• Background testing customer-facing web applications, ideally in eCommerce or digital commerce environments.
• Strong attention to detail and a methodical approach to identifying issues.
• Understanding of software development and testing lifecycles.
• Experience working with business requirements and translating them into effective test coverage.
• Familiarity with modern web technologies and browser behavior.
• Exposure to Agile or similar collaborative delivery environments.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Bachelor’s degree or equivalent combination of education and experience.

Nice to Have

• Experience supporting large-scale B2B or B2C eCommerce platforms.
• Mobile website or mobile device testing experience.
• Exposure to Microsoft-based technology environments.
• Familiarity with test management, defect tracking, or application lifecycle tools.
• Experience with automation testing tools and frameworks.
• Working knowledge of SQL or database validation techniques.
• Understanding of front-end frameworks and modern web application architectures.

Success in This Role

You’ll thrive in this position if you enjoy solving problems, have a sharp eye for detail, and take pride in delivering high-quality digital experiences. Success comes from balancing thorough testing with strong collaboration, helping teams deliver reliable solutions that improve the customer experience.

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