Site Reliability Engineer
About the Role
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Location: Hybrid Fort Washington, PA (3 days/week on site required)
Duration: 6-12+ month contract
Responsibilities
- Investigate system issues and outages and lead root cause analysis
- Identify underlying problems rather than only addressing immediate symptoms
- Review outages and operational issues to identify opportunities for improvement
- Support and improve monitoring and observability
- Proactively identify reliability, performance, and operational concerns
- Participate in disaster recovery activities and planning
- Work within an ITSM environment and help improve operational processes
- Identify and communicate vulnerabilities, risks, and areas of concern
- Own and manage smaller technical projects from identification through completion
- Partner with technical and business teams during issue investigation and resolution
- Clearly communicate findings, recommendations, and next steps
Requirements
- 5+ years of relevant IT/SRE, infrastructure, production support, or systems operations experience
- Strong experience troubleshooting production systems and resolving complex technical issues
- Hands-on experience with root cause analysis and problem management
- Experience with monitoring and observability
- Experience supporting Windows environments
- Working knowledge of Linux
- Experience working with SQL
- Understanding of ITSM processes and practices
- Experience supporting or participating in disaster recovery
- Proven ability to independently identify issues and drive improvements
- Strong communication and interpersonal skills
- Ability to take ownership, speak up, and effectively communicate technical risks or concerns
- Strong problem-solving and analytical mindset
T1480713-PHI_1793824132
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.