Business Systems Analyst

To Apply for this Job Click Here

Role Overview

This position sits within a Business Analysis function that supports both project-based initiatives and ongoing operational efforts. The role is responsible for facilitating early-stage requirement discovery, producing and maintaining formal documentation, coordinating stakeholder alignment, and capturing detailed workflows across internal tools, systems, and intake processes (including enhancement requests and AI-related initiatives). Engagement spans the full delivery lifecycle-from initial concept and scoping through execution and rollout.

Key Responsibilities

• Lead and facilitate requirements-gathering and discovery sessions with business and technical stakeholders
• Create, update, and manage detailed business requirement documentation and supporting materials
• Coordinate review cycles, gather feedback, and obtain formal approvals from stakeholders
• Serve as a liaison between business users and technical delivery teams to ensure shared understanding
• Document internal systems, processes, and workflows using established tools and standards
• Log, track, and communicate system issues, enhancement requests, and follow-ups
• Support both project-based work and business-as-usual (BAU) initiatives across multiple systems
• Translate business objectives into clear, structured inputs suitable for technical design and development

Time Allocation (Approximate)

• 50% – Documentation & Communication
• Authoring and maintaining requirements artifacts
• Capturing meeting notes and action items
• Following up on decisions and deliverables via email and messaging tools
• 40% – Discovery & Stakeholder Engagement
• Preparing for and leading workshops and working sessions
• Conducting stakeholder interviews and ad-hoc discussions
• 10% – Administrative Support
• Scheduling meetings
• Participating in governance, PMO, and HR-related activities

Core Functions

• Analyze existing technology platforms, workflows, and operational processes
• Assess business needs and identify opportunities for system or process improvement
• Act as the primary communication bridge between business users and engineering or development teams
• Support the conversion of business needs into structured, well-defined technical requirement deliverables

Required Skills & Experience (Must-Haves)

• Strong background in requirements documentation and formal reporting (including BRDs)
• Demonstrated experience leading discovery and requirements-gathering efforts
• Advanced proficiency with standard office productivity tools (Word, Excel, PowerPoint, etc.)
• Hands-on experience working within structured delivery frameworks and tools
• Examples include Agile/Scrum environments, business analysis practices, project management, product ownership, and tools such as Jira
• Minimum of 5 years of relevant professional experience in a business analysis or closely related role

1455658_1776696204

To Apply for this Job Click Here