Human Resource Specialist – Contingent Workforce (Contract)

Human Resource Specialist – Contingent Workforce (Contract)

Beacon Hill’s client is seeking a Human Resource Specialist – Contingent Workforce to provide contract coverage during a leave of absence on the Contingent Workforce team. This role is ideal for a sharp, detail-oriented professional with experience in human resources, contingent workforce programs, or workforce operations. The position is local and requires an onsite presence 3 days per week.

Pay Rate: $28-$29/hour
Type: Contract (leave coverage, with opportunity for extension and become contract to hire in 2027 depending on work volume)
Location: Local candidates will take priority due to the onsite requirement | Hybrid (3 days onsite)

Position Overview

In this role, you’ll support and optimize an enterprise-wide Contingent Workforce Program by ensuring efficient operations, strong compliance, and a high-quality experience for internal partners and vendor stakeholders. You’ll serve as a key point of contact for inquiries, systems support, and process execution related to non-employee workforce management.

Key Responsibilities

• Serve as the primary point of contact for the Contingent Workforce Program shared inbox, responding to phone, email, and chat inquiries with professionalism and accuracy
• Provide first- and second-level support for workforce systems, including Vendor Management Systems (VMS) and Human Capital Management (HCM) platforms
• Research and resolve complex workforce-related issues by collaborating with internal teams and external vendor partners
• Maintain and update program documentation; identify opportunities for process improvements and operational efficiencies
• Perform recurring audits and generate compliance and accuracy reports
• Support vendor onboarding, orientation coordination, and vendor support calls
• Execute HR and workforce transactions related to pre-boarding and onboarding within workforce systems

Required Qualifications

• Strong customer service mindset with a genuine desire to support internal and external partners
• Excellent communication and listening skills with a professional, patient, and empathetic approach
• Comfort navigating business systems and learning new technologies
• High attention to detail with strong accuracy, organization, and follow-through
• Strong analytical and critical-thinking skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• High level of professionalism and discretion when handling confidential information
• Self-directed and adaptable, with the ability to thrive in a changing environment

Preferred Qualifications

• Prior experience in Contingent Workforce operations or Human Resources
• Familiarity with Vendor Management Systems (VMS) and HCM platforms, particularly VNDLY and Workday.
• Experience documenting, maintaining, and improving operational processes