Business Systems Analyst
About the Role
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Beacon Hill Technologies is seeking a highly collaborative and technical Business Systems Analyst (BSA) to support initiatives focused on improving technician productivity, optimizing operational efficiency, and reducing third-party vendor spend. This role will work closely with Product Owners, business stakeholders, and cross-functional teams to translate evolving business needs into actionable insights, metrics, and reporting. The ideal candidate is more technical than a traditional Business Analyst and brings strong experience in data analysis, reporting, and platform data extraction-particularly within ServiceNow and Snowflake environments. This individual must thrive in fast-paced, ambiguous environments where requirements evolve quickly and where initiative, adaptability, and problem-solving are critical.
- 5+ years of experience as a Business Analyst, Business Systems Analyst, or Data Analyst in a technical environment
- Hands-on experience working with: ServiceNow data and reporting and Snowflake Data Platform
- Strong data analysis and reporting skills, including the ability to interpret complex datasets and communicate insights clearly
- Experience building dashboards, reports, and performance metrics for business or product teams
- Ability to calculate and track ROI, adoption metrics, savings, and operational KPIs
- Strong analytical and problem-solving skills with the ability to work through ambiguous or undefined requirements
- Experience working directly with business stakeholders, Product Owners, and cross-functional teams
- Strong communication and facilitation skills in discussion-driven environments
- Ability to move quickly, manage shifting priorities, and operate with a high level of energy and ownership
- Experience translating conceptual business needs into executable analysis and reporting solutions
1460493-MCM_1779908747
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.