Administrative Assistant

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Our client, a small concierge-style healthcare practice, is seeking a professional and customer-focused Administrative Assistant / Patient Services Coordinator to support front desk operations and deliver an exceptional patient experience in a personalized medical office setting. This role is paying $24/hour and is fully onsite in Chestnut Hill, MA, Monday through Friday from 8:30 AM-5:00 PM. Qualified and interested candidates are encouraged to apply today for immediate consideration.

Job Responsibilities

• Answer and manage incoming phone calls, take messages, and assist patients with inquiries
• Greet patients and oversee check-in and check-out processes
• Schedule appointments and maintain provider calendars
• Update and maintain patient records within the EMR system
• Support daily front desk operations and general office organization
• Ensure a positive, professional, and seamless patient experience
• Collaborate with the physician and clinical staff to support office workflows
• Perform general administrative and clerical duties as needed

Candidate Qualifications

• 1-2+ years of administrative, receptionist, front desk, or patient services experience
• Previous healthcare experience preferred
• Experience with EMR systems, including Athenahealth or Epic, strongly preferred
• Strong communication and customer service skills
• Professional phone presence and interpersonal skills
• Highly organized with excellent attention to detail
• Comfortable working in a small, collaborative office environment
• Dependable, adaptable, and able to manage multiple priorities

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