Senior Client L&D Specialist – $50-$59/hr – Arlington, VA
About the Role
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Our client, a corporate organization, is seeking a Senior Client Learning and Development Specialist to join their team on a temporary to permanent basis in Arlington, Virginia.
About The Job:
- Develop and manage scalable customer education programs, digital learning content, and LMS resources for external customers
- Create and maintain educational materials including eLearning modules, videos, product guides, knowledge articles, and learning paths
- Build customer-facing learning programs that drive product adoption, onboarding success, and customer engagement
- Partner with Product, Customer Success, Support, Sales, and Marketing to support product launches, feature adoption, and strategic customer initiatives
- Manage and grow customer community engagement through peer learning opportunities, advocacy programs, and educational events
- Measure program effectiveness through customer engagement, adoption, retention, and support deflection metrics
- Continuously improve education initiatives using customer feedback and performance data
About You:
- Bachelor’s degree is required
- 7+ years of experience in customer education, enablement, instructional design, or training within a SaaS environment required
- Experience building and scaling customer-facing learning programs, ideally from the ground up
- Strong background developing digital learning content for external customers, not internal employees
- Hands-on experience with LMS platforms, digital learning tools, CRM systems, and knowledge management platforms
- Experience creating learning paths, content roadmaps, and customer education strategies
About The Position:
- Start Date: ASAP!
- Temporary pay: $50-$59/hr
- Permanent Salary: $115K-$140K, depending on experience
- Hybrid: 4 days onsite
- Schedule: 37.5-hour work week
- Metro Accessible!
A1467644DC-Temp_1784825508
To Apply for this Job Click Here
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, and a passion for innovation, creativity and continuous improvement.
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