Administrative Assistant

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Our client, a respected labor union representing both blue-collar and white-collar workers throughout the region, is seeking a Temporary-to-Hire Part-Time Administrative Assistant to join their team onsite in Charlestown, MA. This opportunity offers $29/hour, free onsite parking, and a Monday-Friday schedule from 8:30 AM-4:30 PM (35 hours per week with a 1-hour unpaid lunch). This position serves as a key point of contact for members while providing administrative support, customer service, and day-to-day office coordination in a fast-paced, service-oriented environment.

Key Responsibilities

• Serve as the first point of contact for members, visitors, and callers, providing professional and courteous customer service.
• Handle incoming phone calls, walk-in inquiries, and member requests while maintaining a positive and helpful experience.
• Draft correspondence, maintain records, and assist with a variety of administrative projects.
• Utilize Microsoft Office, including Outlook, Excel, and Word, for daily communication, reporting, and document management.
• Support daily office operations while balancing multiple priorities and changing demands.
• Maintain accurate records and handle confidential information with discretion and professionalism.

Candidate Qualifications

• 3-5 years of administrative, office support, customer service, or related experience.
• Strong proficiency in Microsoft Office, particularly Outlook, Excel, and Word.
• Excellent verbal and written communication skills with a professional and customer-focused demeanor.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• High attention to detail and commitment to accuracy.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.

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