Image Service Center Representative

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This is a 40-hour-per-week temporary Image Service Center Representative position in Boston, MA with a large healthcare/hospital organization. The role runs through 02/06/2027, with Monday-Friday day-shift options of 7:00 AM-3:30 PM, 8:30 AM-5:00 PM, or 11:00 AM-7:30 PM. Parking is not available. Pay is $18.80/hour.

Responsibilities:

• Process, retrieve, upload, transfer, and electronically file patient imaging and radiology reports.
• Upload outside imaging into PACS for radiologist review, comparison, and secondary reads.
• Create and distribute CDs/DVDs containing patient imaging as requested.
• Coordinate imaging requests between internal departments and outside healthcare facilities.
• Retrieve prior patient imaging to support radiologists and timely patient care.
• Work within systems including EPIC, Sectra, Care Everywhere, Powerscribe, Life Image, and Powershare.
• Answer phones, route calls, take messages, mail reports, and perform general clerical duties.
• Provide customer service to patients, physicians, radiologists, and other medical center staff.
• Maintain patient privacy and follow hospital safety, infection-control, and service standards.

Qualifications:

• High school diploma or GED required.
• Prior experience is not required; approximately one month of on-the-job training is provided.
• Comfortable using computers and learning multiple healthcare/imaging systems.
• Strong organization and attention to detail when handling patient records and imaging.
• Professional communication and customer service skills when interacting with patients, physicians, and hospital staff.
• Ability to handle confidential patient information appropriately.

Qualified candidates encouraged to apply for immediate consideration.

A1479577HN_1794584365

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