IT Support Analyst
About the Role
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Location: Philadelphia, PA (Hybrid)
Salary: 60-70K
Required Qualifications
- 2+ years of hands-on IT support or service desk experience
- Strong experience providing both onsite and remote user support
- Working knowledge of Windows operating systems and Microsoft 365
- Experience with ticketing systems (ServiceNow, FreshService, Jira, or similar)
- Solid troubleshooting skills with a customer-service mindset
- Strong communication and documentation skills
T1455624-PHI_1776782809
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.