Digital Adoption Analyst (WalkMe/User Enablement)
About the Role
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Location: Remote EST
Duration: 4 month contract
Position Description:
- Functional Lead for initial WalkMe implementation including setup, configuration, and rollout – bring questions, issues, etc.
- Support ongoing optimization and ownership after professional services transition
- Partner with stakeholders to gather requirements and translate into guided user experiences
- Create and maintain user flows, walkthroughs, and training content (CBT/digital adoption)
- Support UAT efforts, including coordination, testing, and feedback tracking
- Write and manage user stories in Jira / Agile tools (Agility, VersionOne, etc.)
- Participate in Agile ceremonies and support project delivery timelines
- Document processes, decisions, and meeting notes (heavy note-taking required)
Required Skills:
- Hands-on experience with WalkMe or similar Digital Adoption / CBT tools
- Strong understanding of how training materials should be setup
- Strong analytical and problem-solving skills
- Highly organized with strong attention to detail
- Experience with project coordination or project management
- Working knowledge of Agile methodology
- Experience writing user stories in Jira or similar tools
- UAT experience (test planning, execution, defect tracking)
- Strong communication skills and ability to take clear, thorough notes
- Experience working with business stakeholders to gather and refine requirements
T1464859-PHI_1785269885
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.